Frequently Asked Questions

Do I have to be a Christian to open an account with Kingdom Bank?

Can I get extra application forms?

Do I need different application forms for Association, Business, Charity or Trust use?

How can I open a Young Saver account?

What about income tax?

How can I pay money into my account?

How do I draw money out?

When will I start earning interest?

What if I have a complaint?

Who is Kingdom Bank?

What is your ethical investment policy?

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Do I have to be a Christian to open an account with Kingdom Bank?

No. Christian Savings Direct is designed to appeal specifically to churchgoers, Christian Churches and Charities, but any eligible UK resident or organisation may apply. We also make a special effort to help missionaries who sometimes find it hard to open an account.
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Can I get extra application forms?

Yes. Simply call us and we will send the relevant forms or visit our Download Forms page where you can download files to print extra copies yourself.
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Do I need different application forms for Association, Business, Charity or Trust use?

Yes, specific forms are required to ensure we receive all the information required to run your account effectively. Call us and we will send the relevant forms or visit our Download Forms page where you can download files to print the forms you need.
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How can I open a Young Saver account?

Specific forms are required to ensure we receive all the information required to run your account effectively. Call us and we will send the relevant forms or visit our Download Forms page where you can download files to print the forms you need.
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What about income tax?

For Personal Customers the gross rate of interest shown will be paid net of lower rate tax for savings. If you are non-tax payer please request a form which will enable us to pay the interest without deducting tax.

Interest is paid gross on Individual Savings Accounts (ISAs), which are tax free accounts for personal savers only, and are subject to HM Revenue & Customs rules limiting the amount that can be saved in this way.

Charities and other not for profit organisations will have interest paid without deduction of tax, please ask us if you are unsure whether your organisation qualifies.

Limited Companies receive interest gross but other businesses receive interest net of tax.
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How can I pay money into my account?

Use one of the following methods:

Post a cheque payable to the account holder and quoting the account number. We can provide a deposit slip or you can download one here.

By standing order. Please call to obtain the correct bank details to quote.

Via internet or telephone banking. Call to obtain the bank details to quote.
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How do I draw money out?

Different account types allow various options – see relevant account for specific details. Withdrawal slips are provided for postal requests or can be downloaded here from our web-site. Telephone passwords will be issued for Call Direct and Treasury Account customers.
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When will I start earning interest?

Your account gains interest from the day we receive your cheque. There is no need to wait for the cheque to be cleared. The cheque will, however, need to be cleared before you can withdraw the funds, which normally takes five business days.
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What if I have a complaint?

Initially, please get in touch. Every member of staff is trained to assist you, and we aim to resolve any issues that might arise as quickly as possible. In the unlikely event that you are still dissatisfied, please see our leaflet ‘A Guide to Customer Complaints’ which provides details of how to pursue your complaint. We are members of the Financial Services Compensation Scheme (www.fscs.org.uk) and of the Financial Ombudsman Service (www.financial-ombudsman.org.uk).
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Who is Kingdom Bank?

We are an independent Christian organisation based in the UK and run by directors drawn from a cross-section of Church backgrounds. We are wholly owned by a UK Charity, number 251550. We strive to maintain a professional Christian ethos throughout the organisation, and donate 20% of our operating profit annually to Christian Charities.
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What is your ethical investment policy?

The company is ethical by nature, dedicating its mortgage and lending capacity to provide funds to build and develop churches and Christian ministries within the UK.

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